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Privacy Statement

At HOTWAX, we respect your privacy. When you visit our website or use our services, we may collect personal and non-personal information to provide you with the best possible experience. We use this data to respond to your inquiries, process reservations, and improve our services. We do not sell your information, but we may share it with trusted partners to fulfill your requests. Rest assured, your data is secure with us. You have the right to access, correct, or delete your information and opt out of marketing communications at any time. We value your trust and are committed to safeguarding your privacy.

For a more detailed understanding of how we handle your data, please review our full Privacy Statement below.

Full privacy statement:

At HOTWAX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines our practices concerning the collection, use, and protection of your information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this statement.

Information We Collect:

We may collect both personal and non-personal information when you interact with our website or use our services. The types of information we may collect include:

  • Personal Information: This may include your name, email address, phone number, and any other information you provide to us voluntarily.
  • Non-Personal Information: This includes data that cannot be used to identify you personally, such as your IP address, browser type, device information, and browsing behavior on our website.

How We Use Your Information:

We use the information we collect for the following purposes:

  • To provide and personalize our services to meet your needs.
  • To respond to your inquiries and requests for information.
  • To process reservations and bookings for spa services.
  • To send you marketing communications, promotions, and updates if you have opted in to receive them.
  • To improve our website and services by analyzing user behavior and preferences.

Information Sharing:

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers and business partners who assist us in delivering our services.
  • When required by law or to protect our rights and the safety of others.

Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how our website is used. You can adjust your browser settings to block or delete cookies if you prefer.

Security:

We take the security of your information seriously and employ industry-standard measures to protect it from unauthorized access or disclosure.

Links to Third-Party Websites:

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Choices:

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us at any time by following the instructions in the communication or contacting us directly.

Changes to this Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or for legal reasons. The revised statement will be posted on our website with

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Statement, please contact us at info@hotwaxbaltimore.com

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