NOW OFFERING BROW EXTENSIONS!!!

Frequently Asked Questions

Waxing:

What are the benefits of waxing?
  • Fewer ingrown hairs
  • Less upkeep
  • Finer regrowth
  • No itchiness
  • No razor bumps/burns
Is waxing painful?
Waxing may cause some discomfort as it involves the removal of hair from the root, but most clients tend to find the sensation bearable, and it often diminishes with each subsequent session.
How long does the hair need to be for waxing?
Hair should be at least 1/4 inch long (about the length of a grain of rice) for effective waxing.
What body areas can I get waxed?
We can we (almost) anything! Including bikini, legs, arms, underarms, face, ears, nostrils, nipples, back, and more. If there’s hair there, we will wax it!
How often should I schedule a waxing appointment?
Typically, waxing appointments are scheduled every 4 to 6 weeks, but the frequency can vary depending on individual hair growth.
Can I wax if I have sensitive skin?
Yes, waxing can be done on sensitive skin. Inform your wax tech about your skin type for appropriate products and techniques.
What should I do to prepare for a waxing session?
Ensure clean, lightly moisturized skin. Exfoliating a day or two your session using a washcloth or loofah and one of our recommended after-care products.
Can I get waxed if I’m pregnant?
Yes and oftentimes your OB will encourage this! Sometimes your skin may feel a bit tender during pregnancy, but there is no harm to you or your baby.
Should I trim my hair?
Don’t trim as you can make the hair two short to wax! The hair will never be too long to wax.

Medication and Allergies

What should I do if I’m on medication or have allergies before my waxing appointment?
If you are currently taking any medications or have known allergies, we strongly advise consulting with your healthcare provider and informing our waxing specialist (waxologist) before your appointment. This step is essential because certain medications, such as antibiotics or topical acne treatments, can increase skin sensitivity and potentially lead to skin lifting during the waxing process. Your safety and comfort are our top priorities, so please communicate any relevant information to ensure the best waxing experience possible.
Are there any aftercare tips for waxing to prevent irritation or ingrown hairs?
Aftercare may involve avoiding hot baths, sun exposure, and tight clothing for a day or two. Regular exfoliation can help prevent ingrown hairs.

Facials:

What are the benefits of getting a facial?
Facials offer benefits like deep cleansing, improved skin texture, hydration, and relaxation. They can address specific skin concerns and promote overall skin health. Our facials are customized to you and your skin needs.
How often should I get a facial?
The frequency depends on your skin type and concerns, but many people benefit from monthly facials to maintain healthy skin.
Are there different types of facials, and how do I choose the right one for my skin type?
We customize our facials to your skin type and concerns to address hydration, acneic, pigmentation or aging skin. One of our esties can help customize the best facials for your needs!
Can I upgrade my facial?
Yes, facials can be upgraded to chemical peels for more advanced skin concerns.
What should I expect during a facial appointment?
During a facial you can expect the following: a double cleanse, steam, exfoliation, massage, extractions, masque, serums and SPF
Is there any post-facial skincare routine I should follow?
Your esthetician will provide post-facial care instructions, including product recommendations and skincare tips to maintain the results.

Spray Tanning:

How does spray tanning work, and is it safe for my skin?
Spray tanning is a process in which a sunless tanning solution is applied to your skin’s surface. Unlike traditional tanning, it is a safe method that does not expose your skin to UV radiation.
Will my spray tan look natural, and how long will it last?
Spray tans are designed to look natural and can last from a few days to a week, depending on factors like skin type and aftercare.
What should I do to prepare for a spray tanning session?
Exfoliate and moisturize your skin before your session, avoid using lotions or oils on the day of the appointment, and wear loose fitting, dark clothing to the session.
Are there any specific post-tanning care instructions?
Avoid showering or swimming for the recommended time after your session and moisturize regularly to prolong your tan.
Can I get a spray tan if I have sensitive skin or allergies?
Spray tanning solutions are generally safe for sensitive skin, but it’s essential to inform your tanning specialist about any allergies or skin conditions.

General Questions:

What are your salon’s safety and hygiene practices?

Our salon adheres to strict safety and hygiene standards to ensure a clean and safe environment for all clients.

Do you offer any promotions or packages for multiple services?

We frequently offer promotions and packages for combined services. Check our website or contact us for the latest offers.

How can I book an appointment with your salon?

You can easily book an appointment by visiting our website, www.hwwax.com or calling our studios: Baltimore – 443-500-1190 or Perry Hall – 443-442-5116

What payment methods do you accept?

We accept all major credit cards, cash and Apple Pay.

What is your cancellation policy?

To ensure a smooth experience for both our clients and staff, HOTWAX kindly requests that you cancel or reschedule your appointment at least 12 hours in advance. If notice is not provided, a Cancellation/No-Show Fee of 50% of the total service cost may apply. Thank you for your understanding and cooperation in helping us provide the best possible service to all of our clients.

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BALTIMORE LOCATION

(443) 500 1190
1114 W 36th St
Baltimore, MD 21211

Hours

Sunday: 10AM-2PM
Monday: 10AM-7PM
Tuesday: 10AM-8PM
Wednesday: 9AM-7:30PM
Thursday: 10AM-8PM
Friday: 9AM-7PM
Saturday: 10AM-4PM

PERRY HALL LOCATION

(443) 442-5116
8841 Bel Air Rd
Nottingham, MD 21236

Hours

Sunday: 10AM-2PM
Monday: 12PM-6PM
Tuesday: 12PM-6PM
Wednesday: 10AM-7:30PM
Thursday: 10AM-7:30PM
Friday: 10AM-6PM
Saturday: 10AM-4PM

DELAWARE LOCATION

(302) 861-9128
257 E Main St, Suite 102
Newark, DE 19711

Hours

Sunday: Closed
Monday: 10AM-7PM
Tuesday: 10AM-7PM
Wednesday: 9AM-7:30PM
Thursday: 9AM-7:30PM
Friday: 10AM-6PM
Saturday: 10AM-3PM
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For questions or concerns, contact:
info@hotwaxbaltimore.com

Cancellation Policy

To ensure a smooth experience for both our clients and staff, HOTWAX kindly requests that you cancel or reschedule your appointment at least 12 hours in advance. If notice is not provided, a Cancellation/No-Show Fee of 50% of the total service cost may apply. Thank you for your understanding and cooperation in helping us provide the best possible service to all of our clients.

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